Shipping Policy
We pack every order with care and ship as quickly as we can. Please see below for timelines and delivery details based on the type of labels you’ve ordered.
Shipping Within Australia
- Flat Rate Shipping: $9.95 standard, $13.95 express.
- Free Shipping: Orders over $150 ship free via standard post.
- Courier Services: Large bulk orders may ship via courier at our discretion.
All Australian orders are sent with tracking. You’ll receive an email with your tracking number once your order is on the way.
International Shipping
We ship worldwide except to Canada and the USA.
- Shipping rates are calculated at checkout based on your location and order size.
- All international parcels are sent with tracking.
- Customs duties or import taxes (if applicable) are the responsibility of the recipient.
Ready-to-Ship Labels
Orders containing only in-stock label packs are usually dispatched within 3–5 business days.
You’ll receive a shipping confirmation once your order is on the move.
Custom Label Orders
Custom labels are made-to-order and ship 5–7 weeks after artwork approval.
Because these items are produced in batches, turnaround time may include manufacturing, international shipping, and customs clearance. We’ll notify you when your order ships and provide tracking.
Delays and Updates
We’ll do our best to keep you informed of any delays that arise due to customs, postal disruptions, or manufacturing hold-ups. We will endeavour to keep you updated via email or our social media channels.